Customer Account | GEND.ME

Customer Account

Build a clean, secure account portal where customers manage orders, subscriptions, downloads, wallets and personal data.

A thoughtful account area reduces support load, increases trust, and encourages repeat purchases. We build a configurable account portal that matches your brand and product needs.

Task: ✔ Customer Account

Self-serve profiles that keep customers in control

What we’ll build (overview):

✅ Account dashboard with orders, downloads, subscriptions, wallet, profile settings and security.
✅ Order detail pages and reorder/return actions.
✅ Subscription management (pause, change plan), license keys or digital downloads.
✅ Privacy & GDPR-safe profile export/delete flows.

2 Tasks

Use your credits at checkout!

Why This Matters

Self-service

— reduces support tickets and improves retention.

✅ Visibility

— for orders, subscriptions, and wallet balances builds trust.

✅ Upsell & retention

— account portals are perfect places to surface renewals and special offers.

🔗 Integrated Project Workspace

Included deliverables

  • Branded Account portal templates (dashboard, orders, subscriptions, addresses).
  • Account settings and password reset flows (email + optional 2FA).
  • Order history and reorder flow.
  • Wallet and badge/rank previews (if Rewards in scope).
  • One round of QA, including privacy export tests.

Productized scope & task credits

  • Customer Account — recommended 3 Task Credits (dashboard + orders + settings).
  • Optional: Subscription portal + licensing support — +1–2 Task Credits.
  • Optional: 2FA and advanced security — +1 Task Credit.
  • ✨ Start your first milestone today — and watch your web app evolve from vision to live experience.

    Bring your vision to life with guided project plans and pre-integrated workspaces.

    Every standout digital business starts with a smart foundation. Your Web App Journey connects three essential workspaces—Brand, App, and Content—to move your idea from concept to launch with clarity and speed.

  • 🚀 Set up your store today and turn every transaction into an opportunity for growth.

    🛒 Automate, Optimize, and Grow Your Sales Ecosystem

    Turn your business into a high-performing storefront powered by automation, clean design, and actionable analytics. From first setup to repeat sales and commission tracking, each workspace helps you sell smarter, not harder.

  • 🤝 Build your network today and watch engagement turn into growth.

    🌐 Build a Connected Network That Thrives on Engagement

    Transform your platform into a dynamic social ecosystem where members connect, collaborate, and stick around. Your Community Hub blends social features, transparent partnerships, and rewards that keep motivation high.

✨ Start your first milestone today — and watch your web app evolve from vision to live experience.

Bring your vision to life with guided project plans and pre-integrated workspaces.

Every standout digital business starts with a smart foundation. Your Web App Journey connects three essential workspaces—Brand, App, and Content—to move your idea from concept to launch with clarity and speed.

🚀 Set up your store today and turn every transaction into an opportunity for growth.

🛒 Automate, Optimize, and Grow Your Sales Ecosystem

Turn your business into a high-performing storefront powered by automation, clean design, and actionable analytics. From first setup to repeat sales and commission tracking, each workspace helps you sell smarter, not harder.

🤝 Build your network today and watch engagement turn into growth.

🌐 Build a Connected Network That Thrives on Engagement

Transform your platform into a dynamic social ecosystem where members connect, collaborate, and stick around. Your Community Hub blends social features, transparent partnerships, and rewards that keep motivation high.

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Connect With Your App Building Team

Manage communication, files, media and projects in one place — every app you launch at gend.me gets a private Project Group to build, approve and scale your digital business.

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Every new Web App Launched at gend.me gains access to it’s own Digital Business Project Group!

Your Digital Navigator — first contact for your app

The Digital Navigator is the first person you’ll see in the Project Group header. They welcome you, run intake, and help kickstart your project — from planning to early strategy and introductions to the sales program or consultants.
Why they matter: Fast onboarding, clear next steps, and a single person who knows your goals.

Every registered member is automatically enrolled in our Sales Program and earns rewards for apps they refer.

Project Consultant — your delivery partner

A vetted Project Consultant helps craft project plans, wireframes and delivery checklists so your app launches and grows with fewer surprises. They bring product, copy and design expertise that aligns work to your business goals.

How to assign (3 steps): 1. Open Project Group header → 2. Click Assign in Project Consultant → 3. Search, message and assign.

Auto-assign: If your referrer holds a Project Consultant role they will be suggested automatically

Self-assign: Click Assign in the Project Group header, browse available consultants, message a candidate and select the best fit.

Need help? Ask the Digital Navigator or request an introduction — consultants also monitor unassigned groups and will reach out.

Project Plans — pre-integrated workspaces for every milestone

Open the Projects tab in your group to import pre-built workspaces (Brand, App, Content, Store, Sales, Commissions, Social, Contracts, Reward). Each workspace includes milestone templates, task lists, and task-credit estimates so you can start delivery the right way.
What you’ll find: ready templates, suggested timelines, specialist roles and acceptance criteria — all mapped to task credits.

Your groups & activity feed

 Below is your joined-groups feed: quick access to every Project Group you belong to, recent activity, unread comments, and quick links to the Project Group header (assign PM, open Projects tab, or invite collaborators).
Tip: Use the search bar to find a group, task, or member by name — or filter by status (Active, Needs Approval, Unassigned Consultant).

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Engage In Projects That Build The Network Of Web Apps & Grow The Business Owner’s Digital Business That They Support.

We are on a mission to give back ownership of Business Data To Business Owners & Take Away Being At The Mercy Of Another Platforms Policies & Rules.